Job description
- Manage customer sales inquiries for both cash and credit transactions
- Up-sell or cross-sell company products and services as appropriate
- Builds positive and effective relationships with clients and ensures their satisfaction
- Monitor and follow-up on outstanding order status using the ERP system and take necessary actions to fulfil customer orders.
- Liaise and work collaboratively with internal and external stakeholders to ensure customers receive their complete order within the timeframe given.
- Resolve customer complaints and issues which includes escalating unsolved cases to the relevant stakeholders and departments.
- Successfully negotiate pricing with customers, suppliers.
- Process and release accurate invoices for all relevant sales.
Required Skills & Experiences
- Diploma in any field.
- Candidate come with Electrical, Electronic, Mechatronics Engineering, or a related discipline with engineering knowledge will be added advantage.
- Effective communication and interpersonal skills.
- Experience in problem-solving and decision-making.
- Ability to work and thrive under pressure in fast-paced environment while being able to multi-task.
- Works cohesively as part of a team and has an enthusiastic and good team spirit.
Highlights and Benefits
- Twice performance bonus a year , quarterly incentive schemes and annual profit sharing.
- Medical and dental and TCM benefits.
- Relevant training and invaluable experience.
- Free parking.
- Yearly appraisal and career growth opportunity.
- Work for a company that cares about you.
Working Hours: 8:00 a.m. – 5:30 p.m.
Working Location : Kallang (5 days a week)
