Our customers are at the heart of our business and we want to create the ultimate Lush experience. Ensure you remain customer-focused at all times, making their shopping experience your top priority to provide them a 5* in-store experience.
We ask insightful questions to uncover the right products for each customer, and showcase them through engaging product demonstrations. Give shop tours, create bespoke routines and provide pampering sit down consultations as part of your daily work.
As a Lush Sales Assistant, you are also a brand ambassador. When interacting with customers, celebrate our brand values with them.
Ensure your shop is well looked after. Keep the shop floor clean, tidy, & well merchandised and your stock fresh for our customers, and all back of house areas as clean, safe, and pleasant as you can for the team.
From time to time, you may be asked to take on additional tasks to support the team and business, such as social media, visual merchandising or stock related duties.
Encourage, respect and look after one another. Hold each other up so that your place of work is a supportive environment.