ho we are looking for
We are looking for Transfer Agency (Investor Relations) Assistant Manager (Senior Associate) for our Transfer agency operations team in Singapore.
What you will be responsible forPerform TA oversight on the subscription, redemption, switch, transfer and distribution processed by the back office teamServes as a lead for the day-to-day operations of the team, providing work direction and technical assistance to resolve complex mattersEnsure all outstanding queries are resolved in a timely manner, emphasizing the importance of quality customer service, including regular contact with clientsWork as an effective team member with other internal providers to meet our ultimate client service deliverables and oversee the preparation and presentation of Key Performance Indicators as requiredAct as a point of escalation for clients with issues or concerns and manage these issues to resolution, with consideration for the internal escalation policyReview Know Your Client (KYC) , anti-money laundering (AML) and due diligence documentation of investors for completeness during account onboardingReview and maintain investor information for FATCA and CRS indiciaProactively identify and act on opportunities to improve current processes to meet the changing requirements of customers, to improve efficiency, or to reduce risk
What we valueDegree in Accounting or Finance or Business related areaExperience in a senior capacity within Fund Administration Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure.Excellent working knowledge of MS Office suite including Word, Excel and PowerPointStrong written & verbal communication skillsPossess excellent planning and co-ordination skills.Ability to work accurately to tight deadlinesProactive and able to work independently and as part of a team
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
For further information, and to apply, please visit our website via the “Apply” button below.
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