Job Scope
- Create an environment that is warm, welcoming and filled with positivity for guests and employees.
- Executes standard operating procedures, coordinates restaurant operations during each shift, determines and implements operating improvements
- Ensures completion of all day-to-day administrative and service tasks
- Manages all aspects of staff performance in accordance with established service standards and staff training guidelines, ensure staff knows and adheres to established steps of service and service standards
- Monitors adherence to health, safety and hygiene standards in restourant, ensure compliance with restaurant security procedures, inclusive of alcohol regulations, ensure a safe working environment by facilitating safe work behaviours of the team and guests, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security SOP
- Maintains restaurant cleanliness
- Organizes and monitor staff schedules and ensures that budgeted labour costs are met
- Interacts with guests, to ensure all in-service inquiries and complaints are handled promptly
- Ensuring evolution of the restaurant
- Ensure all staff are trained and aware of corporate & local marketing programs
- Control Profit & Loss (i.e. plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Recruit, interview, and hire team members; conduct performance appraisals, take disciplinary action, motivate and train
- Assists in designing and implementing staff training initiatives
Requirements
- Strong knowledge in Cost Accounting, Developing Budgets, Financial Planning and Strategy
- Self starter with demonstrated experience in decision making, process improvement, strategic planning, customer focus, management proficiency, managing profitability, quality control
- 5-7 years of management experience in a Restaurant including Profit & Loss responsibility
- demonstrating a level of passion and dedication where no task is beneath you.
- Thrive in a collaborative environment
- A proactive team player that embodies our spirit of entrepreneurship and mutual respect
- Strong interpersonal, conflict resolution and problem-solving abilities
- Excellent oral/written communication skills
- Ability to work well under pressure in a fast-paced environment
- Results-oriented and impeccably organized
