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Jobs in Singapore   »   Jobs in Singapore   »   Art / Design / Entertainment Job   »   Solution Architect
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Solution Architect

Tetherfi Pte. Ltd.

Tetherfi Pte. Ltd. company logo

This is an excellent opportunity with unlimited potential for a driven, tenacious, intelligent, articulate, ambitious and intuitive Techie who enjoys challenging environment. Role demanding extra-ordinary calibre to negotiate technical obstacles and ability to design customer-centric solutions.


Key Responsibilities for the Role Include:


Skill and knowledge:

  • Providing the direction for “Tetherfi Multi-Experience” cloud or on-premise architecture including areas like design and deployment, capacity planning, scalability projections, reliability, disaster recovery, performance, security.
  • Provide a technical roadmap for the Omnichannel customer experience solutions.
  • Deep understanding of microservices architecture.
  • Adapt at API concepts and mechanisms.
  • Proficiency in application protocols such as SIP, VoIP, HTTP, SSH, TELNET, RTP, TLS/SSL, SMTP.
  • Working knowledge of integrating to telephony systems like Avaya/CISCO/Genesys (TSAPI, Finesse, Orchestration Designer)
  • Understanding of OSI and TCP/IP models.
  • Experience in SDLC.
  • Understanding of Firewall, Load-balancers and Webservers (IIS and Apache Tomcat).
  • Expertise in system troubleshooting methods and procedures.
  • Drive change for multi-cloud technology strategies across Research and Development for system availability, scaling, security, observability and operating margins.
  • Good understanding of Containers (Docker), Orchestrators (Kubernetes), Helm Charts
  • Drive stack observability Log Management, Metrics Aggregation pipeline, system alerts etc.
  • Working with Omni Channel or multi-channel customers experience and engage with them from an architectural perspective and providing best practices for operating the stack and increasingly making it turnkey.
  • Strong analytical, problem statement and documentation skills.
  • Ability to understand, create and improve workflow designs.

Desired Candidate Profile

  • Bachelor’s degree in computer science or electronics and communication or related field.
  • Experience in SIP, VoIP / WebRTC applications.
  • Good understanding Telephony and CTI Concepts.
  • Knowledge of RDBMS and In-Memory databases.
  • Experience in Kubernetes technology (across multiple platforms (Azure AKS, OpenShift, AWS EKS, Google GCP, Pivotal).
  • Experience in cloud technology (AWS, Google, Azure).
  • Strong architectural understanding for large scale heavily distributed and available applications, containers, microservices, and serverless.
  • Distributed systems engineering principles applied to scaling mission critical service applications.
  • Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations.
  • Experience in DevOps culture.
  • Ability to clearly communicate and work closely with customers.
  • Team player attitude.
  • Ability to work independently and manage multiple priorities and tasks
  • Preferably working experience delivering Unified Communication, Collaboration, Contact Centre solutions to Banking, Financial Services and Insurance sector.
  • • Experience working with known local / regional / global brands in CC / CX domain and understanding of PBX systems will be an added advantage.

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To apply for this opportunity, please send your resume and a cover letter and salary expectations to [email protected] and [email protected]

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