Responsibilities:
- Manage project maintenance upgrade and support iScala ERP, CRM, Zoho suite, expense claim solution and retail POS deployed for the various business units/retail stores.
- Liaise with application vendor and retail partner on customization requirement and process, integration 3rd party applications with ERP.
- Responsible for project planning, execution and quality deliverables based on System Development Life Cycle (SDLC). Control the deliverables and assist the business users during the implementation project.
- Develop reports for both operational and management reporting requirements using reporting tools and willing to work with the business unit managers to identify needs.
- Continuously define and upgrade SOP for the business processes in the system and providing training.
- Liaise with various stakeholders, mainly business managers to identify & gather business requirements with the objective to optimize operations. Carry out any other duties assigned by the Management of the Company.
Requirements:
- iScala ERP, SAP, SQL, Microsoft Office 365 & sharepoint, RPA, macros, PowerBI
- Experience in retail POS system (is a plus)
- Independent and self-motivated with excellent interpersonal, communication & reporting skills.
- Willing to get hands-on and work with the team in the region, if required.
