IT Support Coordinator | Lotus Notes, M365, Cisco Routers | Hardware & Software Support | Jurong East
Salary Range: S$4,200.00 - S$5,000.00
Working Days: 5 Days
Working Hours: 9am - 6pm
Work Location: Near Jurong East MRT
Job Scope
- Being First Tier IT support for Singapore and Malaysia, and as a backup to other members in Global ITC Team
- Daily helpdesk on call for all pc problem of hardware & software.
- Daily maintenance IT devices
- According to department head directives, manage implementation of projects, time and communications
Job Description:
- First contact point for consulting and support of all IT-topics
- Procurement, configuration and administration of hardware and software
- Training and knowledge transfer of IT topics for employees (and external customers)
- Participation in implementing strategic goals and projects
- Digitalization and optimization of processes in cooperation with other departments
- Tech leadership role in matters concerning IT
- Responsibility for measuring and improving the IT-service quality
- Implementing IT-guidelines and procedures
- Manage an inventory of all IT hardware assets
- Support of customer interfaces (EDI, API, eLogistics) as well as customer support in cooperation with other departments
Requirements:
- Diploma holder in Information Technology; or equivalent
- Knowledge for Citrix, Lotus Notes, M365, Cisco Routers, Switches, Microsoft suite of softwares
- More than 3 years IT experience
The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant
