ROLE & RESPONSIBILITIES
Manages integrating internal and external information sources to deliver exceptional insight to the clients.
Contribute to the development of the company's strategic research framework.
Building and nurturing relationships and credibility with clients.
Participates on team planning, company initiatives and growth of business
- Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, in order to identify and propose potential opportunities with existing and new clients
Manages and fosters positive ongoing relationship with key contacts (decision making personnel) at client portfolio - Demonstrates in depth understanding of client’s product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client
- Anticipates future needs of clients based upon their issues in order to proactively influence Ipsos-Insight product development and delivery improvements
- Oversee the team to ensure flawless execution of all market research projects from design to delivery
- Proactively works with cross-functional department managers to continuously improve process and ensure their understanding and expectations of current and future client needs
- Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills
- Works with Research Managers to review all proposals and presentations to ensure that they are delivering key thinking on business issues
- Presents compelling insights to client in a way that evokes confidence and expertise and translates complicated insights in an actionable way that will be relevant to a broad client audience (including research and marketing/brand)
- Contributes to and actively manages assigned revenue and profit margin.
- Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization
- Regularly provide performance feedback and also seek feedback from team members
- Model the values of the organization and maintain the standard of conduct in the workplace
- Recognize and reward the contributions of staff, provide a safe work environment and encourage a healthy balance of work and personal life
- Effectively develop and use the diverse skills, cultural values and backgrounds of all team members
COMPETENCIES
- Self-Management
- Communication
- Collaboration
- Client Focus
- Knowledge & Expertise
- Flexibility
BACKGROUND
Experience:
- At least 7 years of strong Market Research Experience and good application of knowledge
- Solid experience in questionnaire design, table specifications and project management
- Understand and use statistical analysis
- Selling of research projects and capabilities
- Ideally, experienced in relevant category or sectors
Skills/Knowledge:
- Good communication skills, written and oral
- Sound problem-solving skills
- Able to work under pressure and meet aggressive deadlines
- Exceptional time management skills
- Good data preparation skills
- Good client service skills
- Able to build strong links with the rest of the business
- Proactive / Self-motivated
- Able to work effectively in a team and independently
Qualifications:
- Degree in any fields
