COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group’s newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group’s hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore’s 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.
Job Summary
Responsible for cleaning and servicing of all hotel areas and complete the day’s work assigned to high standards.
Tasks/Responsibilities:
- Collection of computer printouts of occupancy status, arrival departure details and guest requests from the Housekeeping Supervisor/Assistant Housekeeper at the beginning of the shift.
- Clean rooms to the stipulated standards – prioritise your work based daily room status (monitor rooms checking out and communicate to linen runner).
- Complete all daily work sheets accurately and in a timely manner.
- Ensure that Guest laundry/Dry cleaning is collected from rooms and communicated.
- Work performance is in accordance to Leading Quality Assurance and COMO requirements.
- Ensure that guest keys from Departure rooms are taken to reception or handed over to supervisor.
- Ensure that items left behind by guests from departure rooms are handed in to the housekeeping office without delay and properly recorded.
- Clean and restock section pantries before going off duty.
- Unserved rooms: Inform Housekeeper before going off duty (Do Not Disturb/Refused Service rooms etc.).
- Refill cleaning materials from the pantry and ensure that cleaning bucket is fully stocked before service.
- Check and report standard of linen to guest rooms and return any damaged linen to the linen room.
- Report maintenance faults in guest rooms and hallways and ensure they are attended to without delay. Report to Supervisor any defect not rectified well and on time.
- Ensure all guest rooms supply of soap, amenities and other materials are sufficient and per COMO requirements.
