- Overall Operations:Oversee the day-to-day operations of the food stall.
Ensure compliance with health and safety regulations.
Manage and maintain cleanliness and hygiene standards.
- Staff Management:Recruit, train, and supervise staff.
Create and manage work schedules.
Conduct performance evaluations and provide feedback.
Address employee concerns and conflicts.
- Inventory Management:Monitor and control inventory levels.
Place orders for supplies and ingredients as needed.
Implement strategies to minimize waste and reduce costs.
- Customer Service:Ensure excellent customer service is provided.
Handle customer inquiries, complaints, and feedback.
Implement strategies to enhance customer satisfaction and loyalty.
- Sales and Marketing:Develop and implement sales strategies to meet revenue targets.
Collaborate with the marketing team to promote the food stall.
Monitor market trends and adjust the menu or pricing accordingly.
- Financial Management:Manage the budget for the food stall.
Track sales, expenses, and profits.
Implement cost-control measures when necessary.
- Menu Development:Collaborate with chefs or cooks to create and update the menu.
Monitor the popularity of menu items and adjust offerings as needed.
Ensure menu items meet quality and presentation standards.
- Vendor and Supplier Relations:Establish and maintain relationships with suppliers and vendors.
Negotiate terms and prices for goods and services.
Ensure timely delivery of supplies.
- Health and Safety Compliance:Ensure compliance with local health and safety regulations.
Implement and enforce proper food handling and sanitation practices.
Conduct regular safety inspections.
- Reporting:Prepare and submit regular reports to upper management.
Provide insights and recommendations for improvement.
Monitor key performance indicators.
- Crisis Management:Develop and implement contingency plans for emergencies.
Handle unexpected issues such as equipment failures or staff shortages.
- Quality Control:Ensure the quality and consistency of food and service.
Address any issues related to food quality promptly.
x
