Job Duties
- Lead digital services in new business initiatives, incl. writing proposals, creating estimates and presentations and actively participate in RFPs and pitches as needed.
- Provide Solution Consulting to Customers and give intelligent response.
- Responsible for the satisfaction and growth of accounts, and able to identify opportunities for growth and incremental opportunities with client.
- Manage client escalations and conflict resolution.
- Develop and sustain strong working relationships with customers, management, development team, test, IT peers and vendors
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans
- Taking ownership of client needs/requests and facilitates their completion.
- Participation in key client meetings including status update meetings and presentation of project deliverables
- Delivers engaging, informative, well-organized presentations
- Maintaining profitability of engagements in partnership with project management
Qualifications & Skills
- Minimum Degree in Information Technology, Computer Science, or in digital media , Communications or related degree
- At least 1 year of experience in handling managing digital accounts and integrated digital projects.
- Able to handle multiple tasks/projects simultaneously
- Customer-oriented person with excellent communication skills, written and verbal
- Excellent at relationship building and interpersonal skills.
- Ability to maintain poise, confidence and professional disposition under high-pressure situations
- Candidates with no experience are welcomed
- Fluent in English and Mandarin
Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
https://www.wphdigital.com/notices
