eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world.
With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets.
We are constantly growing and are excited to share that we are looking for a KYC Specialist to join our team!
Does this sound like you…?
- You love learning and working as part of a team
- You are passionate and curious about financial trading and problem solving
- You are passionate about operational excellence
- You love fixing problems and you have excellent attention to detail
What will you be doing?
- Initial due diligence on clients’ accounts
- Verification and monitoring of Know Your Customer documentation
- Collaboration with other departments on verification and risk tasks
- Verification of accounts in accordance with internal policies and procedures
- Maintaining accurate records of tasks
- Perform clients screening through Screening software, to resolve/investigate the possible hits of Sanction, PEP individuals.
- Work under pressure in a fast pacing environment and meet tight deadlines and targets
- Communicating with customers over the phone and email
Requirements
- Computer Proficient – A must.
- Basic knowledge of Excel and other Microsoft Office tools
- Fluent in both written and spoken Simplified & Traditional Chinese/English
- Excellent written and verbal communication skills
- Open minded and willingness to learn
- Detail oriented and focused
- Capacity to perform monotonous tasks and work under pressure with strict deadlines
- Strong sense of professionalism and teamwork
- Able to work weekends & Public Holidays
Benefits
- eToro trading account
- Hybrid working model
- Full at home office set up
- Monthly events
- Wellbeing gifts and merchandise
What's next?
If this excites you, apply today and our hiring team will be in touch.
This role will be based in our Singapore office. Candidates must have full working rights in Singapore.
