ROLE & RESPONSIBILITIES
To manage and deliver complex projects through your project team, design, set up and management of leading-edge research.
To carry out account management activities through managing of existing client relationships and looking for new opportunities and,
To manage and coach our people.
- Manage all aspects of running a complex job and higher value work
- Ensure job profitability is achieved to meet the business expectations and instill this in others
- Carry out tasks displaying well-developed research skills, knowledge and thought
- Write complex proposals that meet and where possible exceed the brief requirements
- Accurate analysis and interpretation of data, providing strong recommendations
- Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream)
- Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process
- Display specialist knowledge of a market and share this with others
- Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behavior, conduct performance reviews. Ensure the project team is properly utilized
- Keep abreast of current trends within market research, in order todevelop personal skills / knowledge base
- Keenness to learn and proactive self-development and development of others
- Assist with recruitment of junior staff
COMPETENCIES
- Self-Management
- Communication
- Collaboration
- Client Focus
- Knowledge & Expertise
- Flexibility
BACKGROUND
Experience:
- At least 5 years of strong Market Research Experience and good application of knowledge
- Solid experience in questionnaire design, table specifications and project management
- Understand and use statistical analysis
- Selling of research projects and capabilities
- Ideally, experienced in relevant category or sectors
Skills/Knowledge:
- Good communication skills, written and oral
- Sound problem-solving skills
- Able to work under pressure and meet aggressive deadlines
- Exceptional time management skills
- Good data preparation skills
- Good client service skills
- Able to build strong links with the rest of the business
- Proactive / Self-motivated
- Able to work effectively in a team and independently
Qualifications:
- Degree in related studies
