Job Scope
- Handle customer enquiries through emails and calls or forward to the relevant department for assistance.
- Update Company contact list (Excel spreadsheet, Portal, Linkus App)
- Update of ownership Listing.
- Ensure all letters are franked properly, fund requisition, (Update total numbers of letters frank into the spreadsheet every end of the day) and ordering of ink cartridges (When needed).
- Assigning company referral cases to agents, following up with calls, and updating the spreadsheet.
- Assisting to forward the commercial listing emails
- Other ad hoc duties as assigned by the manager.
- Provide prompt frontline services and perform administrative tasks and reception duties.
- Attending to walk-in, phone and email enquiries
- Maintain proper filing and disposal of confidential documents
- Identify and assess our salespersons' need to achieve satisfaction
- Build sustainable relationships and trust with our salespersons through open and interactive communication
- Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution
- Take the extra mile to engage our salespersons
- Assist in liaising and creating agency collaterals like name card design, mailers, etc
- Assist in the design and creation of graphics, and layouts for making name cards
Requirements
- Diploma holder of any discipline with 1 - 5 years of experience
- Proficient in MS Office applications
- Strong interpersonal and communication skills
- Team player and foster a cooperative work environment
- Knowledge of creative design tools (e.g. Photoshop/Illustrator/Indesign/Canva) will be a plus point
HOW TO APPLY:
If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you. Simply submit your application with your updated Resume in MS Word Format to Then Eugene (EA Personnel Reg. No.: R22104742) by clicking the ‘Apply link’.
Please indicate the below information in your resume:
- Current & Expected salary
- Reason(s) for leaving
- Notice Period / Availability to commence work
YOUR SUCCESS IS OUR ACHIEVEMENT!
Notice:
We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.
Cessation of Collection of full NRIC Numbers:
In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process, or use full NRIC numbers during our screening and job application process. Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.
