About us:
Our story began in 2017 with only one goal in mind – reinventing the quality of life, and there it is, Sheldon Global Pte Ltd. Who would’ve thought we’d achieve it in a few years? We did. Starting with a lean team of 7, we brought a different perspective to home revamps. With over 45 siblings in our family, we strive to provide affordable, high-grade household items to solve your space constraints. With 7 major brands under our management, we will offer ample opportunities, training, and development programs that empower you to expand your skills and abilities.
Join us on our venture to become Singapore’s top retail and eCommerce enterprise. We are rapidly expanding, and if you think you have what it takes, we would like to hear from you! our site: https://sheldonglobal.com/
Overview:
We seek a dynamic and organised individual to join our team as an Assistant to the Head of Sales. The ideal candidate will play a crucial role in supporting and enhancing the efficiency of our sales operations, both online and offline. This position requires a proactive and detail-oriented individual with excellent communication skills and the ability to multitask in a fast-paced environment.
Requirements and skills:
- Has at least 2+ years of experience in the sales admin role
- Proven working experience in sales & E-commerce
- ‘Proficiency in English & Mandarin
- Strong analytical skills & organised
- Proficiency in Excel & VlookUp
- Manages more than 1000+ SKUs
- Familiar with sales principles and customer service practices
- Track record of over-achieving sales quota
- Solid communication and interpersonal skills
- Customer service focus
- Friendly, helpful, confident and engaging personality
- Accounting experience
Key Responsibilities:
1. Administrative Support:
- Provide comprehensive administrative support to the Head of Sales.
- Manage schedules, appointments, and travel arrangements.
- Prepare reports, presentations, and correspondence as needed.
2. Communication Liaison:
- Act as a liaison between the Head of Sales and internal/external stakeholders.
- Handle inquiries and correspondence promptly and professionally.
3. Sales Coordination:
- Assist in coordinating and organising sales meetings, events, etc.
- Maintain accurate and up-to-date records of sales activities and initiatives.
4. Data Analysis:
- Analyse sales data to identify trends, opportunities, and areas for improvement.
- Generate regular reports to provide insights into sales performance.
5. Online Sales Support:
- Collaborate with the creative & digital marketing team to support online sales efforts.
- Monitor and analyse online sales metrics, proposing strategies for improvement.
6. Offline Sales Support:
- Assist in coordinating offline sales activities.
- Work closely with the sales team to ensure seamless offline sales operations.
7. Customer Relationship Management:
- Support in maintaining and managing customer relationships.
- Assist in resolving customer inquiries and issues.
