As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life’s uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.
What you will be working on
- Utilise emerging technologies to modernise and optimise CPFB’s records management processes.
- Utilise data analytics tools and reporting capabilities to derive actionable insights from CPFB’s records.
- Develop and execute strategies for the effective management of digital records within CPFB.
- Administer records systems in accordance with established standards such as IM4L, IM8, and other emerging requirements.
- Collaborate with system vendors to address identified problem areas and develop effective solutions.
- Conduct user acceptance testing (UAT) and post-implementation verification to validate system functionality and performance.
- Provide consultation and support to users and stakeholders on records systems and records management-related matters.
- Support the Department/Group in budget administration, risk management, or other assigned areas as needed.
- Lead, supervise, and mentor a team of records management team members to ensure high-quality service delivery and continuous improvement.
What we are looking for
- At least 4 years of experience in records management, with a focus on digital records and information governance.
- Prior experience in managing or contributing to IT projects preferred
- Proficiency in emerging technologies and data analytics tools relevant to records management.
- Experience in using artificial intelligence, robotic process automation (RPA), or machine learning technologies is beneficial for effectively leveraging advanced tools and techniques in records management processes.
- Strong understanding of records management standards, regulations, and best practices
- Experience with vendor management, including contract negotiation and performance evaluation.
- Excellent communication, interpersonal, and leadership skills.
- Ability to multitask, prioritize, and manage competing priorities in a fast-paced environment.
The successful candidate will hold the corporate title of Manager/Senior Manager/Assistant Director, with seniority based on individual work experiences.
What you can expect
- A challenging and rewarding career
- A variety of formal and informal training to enhance your skills in the evolving technology landscape
- Promotion opportunities based on your capability and on-the-job performance
- A friendly work environment with like-minded colleagues to co-create and collaborate together
- A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
- A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
- A comprehensive rewards package
- Annual leave and pro-family leave
- Medical and dental benefits
- Access to recreational activities
- Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position
