Position Overview
Our client is a prominent Healthtech company is looking for a ServiceNow Lead to join them. As a ServiceNow Lead, you will be responsible leading the implementation, configuration, and maintenance of our ServiceNow platform. The ideal candidate will possess robust technical proficiency, especially in programming languages such as Java, and should demonstrate good managerial capabilities.
Responsibilities:
- Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.
- Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.
- Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
- Provide technical leadership and mentorship to the ServiceNow development team.
- Ensure the stability, performance, and security of the ServiceNow platform.
- Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
- Develop and maintain technical documentation, including system architecture, design, and procedures.
Requirements:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Proven hands-on experience with ServiceNow platform implementation and administration.
- Strong programming skills, particularly in Java, JavaScript, or similar languages.
- Good knowledge of ITIL, Risk and Compliance, Project Management related processes.
- Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), Strategic Portfolio Management, Integrated Risk Management (IRM), Workplace management, Now mobile, etc.
- Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts
- Demonstrated leadership and managerial experience with a minimum of 5 years in a supervisory capacity.
- Excellent communication skills with the ability to interact effectively with stakeholders at all levels.
- ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.
Interested applicants please send your resume in MS Words format to [email protected] and attention it to Elvina Loh.
Short listed candidates will be notified.
EA License Number: 11C5502 | R2199176
Morgan Mckinley
