Work Location : 6 Tampines Industrial Avenue 5 Singapore 528760
Work Day : Monday to Friday (8.30am to 5.30pm)
Responsibilities:
· To work with all internal departments & suppliers to create a friendly & ensure quality awareness environment so as to achieve zero defect products
· To lead & work with MRB team on the OSV activities so as to meet supplier's requests before any RMA / RTV process
· To understand customer manufacturing quality requirements & align with the business agreement so as to work effectively with suppliers on the line rejection
· Work closely with suppliers to expedite on-the-line defective returns, and follow-up on the disposition & FA report so as to work back with the internal relevant departments. Eg : SCM, Quality, Process and etc.
· Maintain zero defective quality on hand & aging period
· Support parts localization and work closely with factory RD & engineering team
· Compliance with RBA
Requirements:-
· Degree / Diploma in quality/engineering
· Ability to work with the customer, HQ / factory, Peers / Subordinate, and Superiors
· SAP knowledge
· Able to multi-task & work under pressure
· Able to handle customer complaints and work well with internal & external departments to resolve the quality issues
· Able to provide constructive solutions/advice to the team
· Participate in con-call outside office hours if required
