Welcome to Sheldon Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.
Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!
Overview:
We seek a dynamic and organised individual to join our team as a Livestream Account Manager, whose responsibilities include developing long-term relationships with a portfolio of clients and connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure our solutions are delivered promptly and successfully according to customer needs. Manage and develop client accounts to initiate and maintain favourable relationships with clients. Responsible for coordinating with influencers, live streamers, our partners, and the agencies we're working with and is an expert in affiliate marketing (selling our channels and products) of both HOUZE & Table Matters Brands.
MUST HAVE:
- Strong communication (written & spoken)
- Strategic & adaptive
- Extensive experience in sales, E-commerce, & affiliate marketing
- SEO & SEM skills
- Account management
- Proficient in Microsoft Offices especially Excel (Vlook Up, Pivot Table)
- Proficiency in business social media accounts and tech-savvy
- Able to multi-task and work in a fast-paced environment
- Good research and analytical skills
- Team player and good management skills
KEY RESPONSIBILITIES:
- Introduce and demonstrate products and respond to customer enquiries by providing professional advice during live streaming.
- Develop and implement a live streaming strategy, including scheduling, planning, marketing, and enhancing production workflow.
- Ensures live streamer is engaging the customers online
- Manages Facebook, Tiktok, Lazada, & Shopee Livestream accounts. Responsible for creating live stream campaigns on social media and e-commerce platforms (Tiktok, Facebook, Lazada, Shopee, etc) for two brands: HOUZE & Table Matters
- Coordinates with influencers, live streamers, our partners, the agencies we're working with, and finding excellent influencers creators.
- Develop new live-stream sales strategies & campaigns
- Execute live-stream promotional campaigns to achieve sales targets as assigned by the Management.
- Constantly research and keep abreast of the latest marketing trends, emerging technologies and digital tools to produce high-quality content.
- Track and monitor live stream performance and submit reports to Management.
- Monitor analytics of online shopping via TikTok, Facebook, Lazada, and Shopee accounts
- Work with affiliate partners
- Achieve sales conversion rate from the live stream as determined by Management
- To undertake any ad-hoc tasks as and when required.
