Job Responsibilities
- To provide timely and accurate sales support to the Travel Agent Sales Team and the Travel agencies.
- To meet and exceed the sales target of the ship under the Resorts World Cruises.
- Provide sales support to the Travel Agent Sales Manager in the preparation of group quotation, Event order, and handling of operational requests from travel agents and other administrative duties assigned.
- Handle all calls and email enquiries from travel agents.
- Maintain excellent working relationship with the business partners.
- Handle any invoicing and billing for outstanding payments from travel agents
- Maintains quality service by establishing and enforcing organization standards
- Work closely with all relevant stakeholders to ensure business effectiveness.
- Conduct site inspection to promote event on-board and cruise with groups as business required.
- Representing RWC at relevant roadshows, NATAS Travel Fair and other sales events.
- Ensure work processes are in compliant to audit requirements
- Any other duties assigned.
Job Requirement
- Have past Travel Trade Experience.
- Proficient in MS Office (MS Word, Excel, PowerPoint)
- Meticulous and able to multi-task in a fast-paced environment.
- Positive team player with good communication skills
