SCOPE
The Food & Beverage Sales Executive will be responsible for achieving Food & Beverage revenues through an assigned account base, as well as prospecting new clients in assigned markets. The key measurement of performance will be performance versus the Revenue goals.
RESPONSIBILITIES
- Responsible for achieving Food & Beverage targets and goals by optimising revenue, meeting sales & KPI targets as defined by the direct supervisor.
- Responsible for key account management on assigned & new accounts, ensuring revenue maximisation, achievement of personal targets, and increasing fair market share versus competitor set.
- Has detailed knowledge of all services and products offered by the Food & Beverage outlets and all relevant facts & figures.
- Has the knowledge and understanding to explain and perform upselling of all items offered by the department assigned, as well as offering alternatives.
- Directly receives, qualifies, and coordinates event and group requests (including leads, RFPs, etc) as defined by the direct supervisor.
- Handles incoming requests and follow-ups on tentative bookings according to operating standards.
- Handles all enquiries through to definite bookings including negotiation, contracting, and site inspections.
- To oversee and ensure smooth operations throughout events.
- Attend and actively contribute to all relevant staff meetings and hotel trainings.
- Submit detailed report of sales actions and sales calls on weekly basis.
- Adhere to Corporate SOP’s.
- Other ad-hoc duties as assigned.
REQUIREMENTS
- Minimum Diploma in Hospitality, Business or equivalent.
- Excellent interpersonal and communication skills.
- Minimum 1 year experience in a similar capacity.
- Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
- Strong computer skills, including Microsoft Office Suite
- Possesses professional disposition with excellent interpersonal skills
- Ability to maintain highest standards of confidentiality, professionalism, ethics, grooming and attitude.
