- The main job duties include attending to customer enquiries via case management (CRM) and FormSG
- Answer customer enquiries relating to GIRO applications. This will be done mostly via email. Phone calls may need to be made occasionally.
- Answering enquiries requires checking of information from various excel files and checking with various parties.
- Identify list of urgent CRM cases and assigning them to relevant officers.
- Any other duties assigned by managers.
Requirements:
- Only Singaporeans may apply
- Basic Microsoft Office skills e.g. Excel and Word
- Undaunted by having to process a significant volume of data
Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
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