At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
So what are you waiting for? Join the winning team now.
Work you’ll do
Deloitte’s Financial Services industry group strives to support clients in addressing the challenges that impact today’s industry. Our member firm’s global network engages with clients to refine their business models through innovative practices, improved processes and enabling information technologies.
You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" issues and problem statements from architecting the strategic transformation agenda through to driving business value through execution and implementation.
You will work across all key segments within banking (retail, SME, wholesale, and wealth) and drive the latest and best-in-class transformation narrative for our banking sector clients across SEA. Typical engagements which you could be involved in include:
- Front office and Front Office Support process transformation
- Operating model transformation
- Digital enablement and platform implementation
You will support Deloitte and client’s business growth by:
- Identifying client’s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design
- Undertaking extensive desktop and on-the-ground research on various aspects relevant to potential clients viz. competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
- Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates
- Using tech, human-centered design thinking and innovative approaches to solve business needs.
- Participating in team problem solving efforts and offer ideas to solve client issues.
- Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
- Conducting relevant research, data analysis, and create reports.
- Maintaining responsibility for quality, completion, and accuracy of work products.
- Assessing business processes to streamline core operations’ service delivery.
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people, and the communities, and to make an impact that matters. In addition to living our purpose, Senior Consultants across our Firm are expected to:
- Understand the goals of Deloitte, align our people to these objectives by setting clear priorities and direction by establishing a positive relationship with senior stakeholders.
- Influence teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
- Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
- Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
- Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.
Enough about us, let's talk about you
If you are someone with:
- Tertiary qualification in a business, actuarial, technology or equivalent discipline.
- Minimum 6 years of working experience in the Consulting Industry and/or Financial Services Industry - Bank (Retail / Wholesale / Insurance / Wealth management).
- Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
- Types of role led:
- Digital transformation of within a Bank or Financial Service.
- Transformation in Financial Services company or Bank i.e. service transformation including customer journeys, service blueprints and process redesign
- Strategy Consulting to define transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability)
- Banking Cost Reduction, Efficiency, Automation, including Robotic Process Automation
- Experience with Agile/Scrum methodologies, or Professional Scrum Master / Product Owner certifications will be well regarded.
- Human-centered design thinking, logical structuring, and analytical problem-solving skills
- Tech fluency and knowledge to provide advice to business, experience and understanding of Cloud solutions and platform implementation.
- Proficient in Excel and PowerPoint usage to present recommendations to client.
- Exceptional interpersonal, team building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
- Ability to build consensus and foster change in ambiguous settings.
Next Steps
So what are you waiting for? Join the winning team now.
Due to volume of applications, we regret only shortlisted candidates will be notified.
