Key Account Manager (FMCG)
Location: Woodland
Salary range : $3,500 - $4,500
Working days: Monday - Friday (9am - 6pm)
Job Responsibilities
- Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
- Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
- Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
- Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
- Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
- Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
- Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
- Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
- Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
- Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements
Job Requirements
- Diploma/degree in Sales, Marketing, Business Administration, or a related field
- Familiarity with CRM tools (eg. Salesforce) would be a plus
- Experience in FMCG (non-food) / Health & Beauty industry is required
Chew Xing Shan Reg No: R22107044
The Supreme HR Advisory Pte Ltd EA No: 14C7279
WhatsApp: +65 83592812 [Shannon]
