Our client - a prestigious luxury watch brand is hiring for a Hospitality Manager, this role will oversee and elevate the guest experience to match the excellence of their brand. They are seeking an experienced and passionate individual with a background in hospitality management, a keen eye for detail, and a dedication to providing unparalleled service.
Key Responsibilities:
• Manage and coordinate all aspects of hospitality services within the brand, ensuring the highest level of service delivery.
• Develop and implement strategies to enhance the overall guest experience, maintaining brand standards and fostering loyalty.
• Oversee the day-to-day operations of the hospitality team, including scheduling, training, and performance management.
• Collaborate with various departments to ensure seamless integration of hospitality services with other brand initiatives and events.
• Monitor guest feedback and satisfaction levels, implementing improvements and addressing concerns as necessary.
• Manage budgets and expenses related to hospitality operations, optimizing resources while delivering exceptional service.
Qualifications:
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Proven experience in a hospitality management role within the hospitality/tourism industry
• Exceptional interpersonal and communication skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels.
• Strong leadership abilities with a demonstrated track record of motivating and inspiring teams to deliver exceptional service.
If you are passionate about hospitality and dedicated to delivering exceptional service in a luxury environment, we invite you to apply for the Hospitality Manager position by clicking 'Apply Now' or submit your CV to [email protected]
Referrals are welcome too!
