Scope Of Work
Your essential functions and responsibilities will include but are not limited to:
Job Description:
IT Management
· Assist to revise IT Guide, Policy, and SOP.
· Communicate with vendors, including procurement, maintenance and payment of products and services.
· He or she will manage, support, and troubleshoot all hardware and software applications based on all end-user computing systems such as Desktop, Laptop, and handheld devices.
· Installing and configuring computer systems.
· Inputting and tracking IT support cases.
· Maintaining hardware and software inventory records for audit and asset management.
· Responsible for administering and regular maintenance of all existing IT infrastructure such as the network, servers, and backups etc.
· Any work assigned from time to time by manager or the Management.
Project Management
· Active participation in IT related projects such as gathering and analysing end-user requirements.
· Implement change requests on application enhancements when require.
· Provide application support in post implementation and maintenance support for existing systems.
· Monitor project status and prepare project status report to various stakeholders.
· Log, track, resolve and escalate related IT issues to the correct entity and take responsible and ownership till closure.
Value-added Competencies
· Proficient in the administration and configuration of Fortinet Firewall networking protocols, rules, and policies.
· Skilful in the administration of Windows Server 2019 or 2022
· Hands on networking experiences in administrating and configuring HPE, Ubiquiti Switches, Aruba, and Ubiquiti Wi-Fi Access Points
· Strong knowledge with hands on experience in Microsoft 365 Global Administration.
· Knowledge of Cyber Security and Healthcare Guidelines will be a plus.
Requirements of candidate:
· At least 3-5 years working experience in technology related field.
· Able to work independently.
· Team player, quick learner.
· Good communication skills.
· Proficient in English and Chinese for document and system writing.
· Familiar with Microsoft Word, Excel, and PowerPoint.
Qualifications
· Diploma or degree in Information Technology or equivalent
· Knowledge of IT integration within any healthcare system will be a plus.
· Sound knowledge of various Microsoft Productivity Suite
Others:
· 5 days’ work week
· AWS & performance/variable bonus
· Dental & medical benefits
· Healthcare project work experience an added advantage.
