Role and Responsibilities: As the Catering Operations Manager at RichFood Catering, you will be at the forefront of our operations, ensuring flawless execution of events and consistently exceeding client expectations. Your responsibilities will include:
• Event Coordination: Manage end-to-end event planning and execution, ensuring every detail is meticulously arranged for seamless events.
• Team Leadership: Lead and motivate the catering operations team, including chefs, service staff, and event coordinators, to deliver exceptional service and uphold our brand standards.
• Resource Management: Efficiently allocate resources, including personnel, equipment, and supplies, to ensure smooth event operations.
• Quality Control: Ensure food presentation, service, and overall event experience align with our high-quality standards.
• Logistics and Set-Up: Oversee event logistics, from transportation to set-up and breakdown, to guarantee events run smoothly and on schedule.
• Client Relations: Interact with clients to understand their event requirements, address inquiries, and provide support to ensure their vision is realized.
• Problem-Solving: Handle unexpected challenges that may arise during events, swiftly resolving issues to ensure client satisfaction.
• Vendor Management: Collaborate with suppliers and vendors to secure necessary resources and maintain positive relationships.
• Safety and Compliance: Ensure compliance with health, safety, and food handling regulations during all catering operations.
Qualifications and Requirements:
• Proven experience in catering or event operations, with a minimum of 1 year in a managerial role.
• Strong leadership abilities, inspiring and guiding your team to excellence.
• Outstanding organizational and multitasking skills, capable of managing multiple events concurrently.
• Exceptional problem-solving capabilities, maintaining composure under pressure.
• Effective communication and interpersonal skills to collaborate with clients, team members, and vendors.
• Detail-oriented mindset with an unwavering commitment to maintaining the highest quality standards.
• Familiarity with the Singapore catering and events industry is advantageous.
• Proficiency in using event management software and Microsoft Office Suite.
