What we need from you:
- Manage with all employee-related matters to ensure productivity for departmental performance (staffing, recruiting)
- Communicate regularly with team members and build good relations
- Handle guest complaints professionally and record feedback regularly to respond timely
- Make conversation with guests during their order and find out their preferences to build a rapport
- Manage food and beverage costs while actively pursuing cost-saving measures
- Handle all sales and to account for all guest checks
