WHO WE ARE:
PALO IT is a global innovation and software development company dedicated to helping organizations craft tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 16 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico, Colombia, Spain and the United States).
We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in Singapore, Hong Kong and Mexico, currently working towards certification across all other locations.
YOUR ROLE:
This is a unique and highly visible opportunity for a driven Senior Account Manager to join PALO IT Singapore.
The core focus of this role is on maintaining, nurturing and growing existing relationships and our preferred candidate has a mixed background as sales, project manager/scrum master/program manager and has a proven track record of effectively influencing the most senior decision makers within the digital/technology domain.
YOUR RESPONSIBILITIES:
Client Relationship Management:
- Build and maintain strong relationships with clients
- Understand client needs, challenges, and goals to provide tailored solutions.
- Regularly engage with clients to address inquiries, resolve issues, and ensure satisfaction.
Sales and Business Development:
- Identify new business opportunities within the private sector.
- Develop account strategies to achieve sales targets.
- Present our technology consulting services to potential clients.
- Negotiate contracts and pricing terms.
- Participate in industry events for thought leadership and networking
Account Management:
- Manage existing client accounts by understanding their technology requirements.
- Collaborate with cross-functional teams (technical, delivery, and support) to meet client expectations.
- Monitor project progress and ensure timely delivery of services.
- Oversee account P&L across projects
Market Research:
- Stay informed about industry trends, regulatory changes, and competitive landscape.
- Identify areas for growth and innovation within the healthcare market.
Reporting and Analytics:
- Track key performance metrics related to account management and sales.
- Provide regular reports to management on account status, revenue, and growth opportunities.
YOUR PROFILE:
- Extensive knowledge within the innovation & transformation space
- Extensive experience in leading and developing accounts
- Experience in crafting proposals for client needs
- Experience in agile delivery methodologies
- Experience with project management
- Experience working within a consultancy environment
- Outstanding communication skills both verbally and in writing.
- Be a team player, with a great sense of humor.
- Candidates with entrepreneurship background and attitude will be preferred.
MORE ABOUT PALO IT:
We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:
- Become a climate net-zero company
- Attain 50% of revenue from projects with a positive impact
- Train 100% of our workforce on impact
- Achieve B Corp certification among all 16 of our offices across the globe
- Continuously measure & improve employee happiness
Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.
WHAT WE OFFER:
- Stimulating working environments
- Unique career path
- International mobility
- Internal R&D projects
- Knowledge sharing
- Personalized training
For more on our team culture and benefits in Singapore, check out our careers page (https://www.palo-it.com/en-sg/careers)
PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.
Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.
Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.
Please consult our Privacy Notice (https://www.palo-it.com/en/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.
