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Jobs in Singapore   »   Jobs in Singapore   »   Floor Captain/Supervisor
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Floor Captain/Supervisor

The Organic Winery Pte. Ltd.

The Organic Winery Pte. Ltd. company logo

Job Introduction:

This position requires a proactive customer-focused individual with an exceptional eye for detail and the ability to communicate and build relationships at all levels. The person needs to be a forward thinker with a methodical approach, exceptional planning, and excellent organisational and communication skills with the ability to challenge in order to further develop the service offer.


Role Responsibility:

  • Assisting Manager with outlet coordination, preparation and overseeing of the daily operations
  • Provision of good customer service (attending to guests’ orders, service of food & beverages)
  • Assisting in managing retail sales, merchandising and inventory
  • Engagement in consultative selling
  • To have a full working knowledge of the building including all services
  • To work as part of the business support centre and multi-skill in all positions
  • Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm
  • Check with guests to ensure satisfaction with each food course and beverages


Job Requirement:

  • Service-oriented, dynamic and willing to learn
  • At least 2 years of experience in the F&B industry
  • Ability to multi task Excellent communicator
  • Flexibility that is focused to delivering exceptional customer service
  • Good command in both spoken and written English
  • Excellent guest service skill
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