General Mission:
- To provide administrative support and assistance within the framework of the Food & Beverage Division.
- Assist the F&B Operations Manager / Assistant F&B Manager with the responsibility of running the TASTE restaurant, Le Bar & Banquet in accordance with our brand standards.
Responsibilities:
- To assist the F&B Operations Manager / Assistant F&B Manager on various administrative work.
- Attend the daily Food & Beverage briefing and any other meetings as required. To prepare minutes of various meetings such as Food & Beverage Bi-weekly Meetings, Christmas Meetings, etc.
- To follow up closely with our Sales and Marketing Department on pre-marketing material, working closely with the F&B Operations Manager to come up with marketing content for the department.
- To assist in printing all menus and food tags for the TASTE Restaurant, Bar & Banquet events.
- To prepare various memorandums for the Food & Beverage Department and issue them to the departments concerned.
- To reply to all emails on inquiries or assistance from other departments or external customers.
- To assist and ensure the smooth operation of the Department and to deliver a consistent quality of service according to the standard set.
- To be in attendance during the peak hours of service and to provide support and assistance to the Food & Beverage outlets, Banquet events & Service Team as and when needed.
- To report any malpractice, irregularity, or discrepancy to the F&B Operations Manager immediately.
- To have product knowledge pertaining to the restaurant. To ensure good working relationships among the supervisors and colleagues within the Department.
- To work closely with all supporting departments and to be constantly aware of the appearance, condition, and working environment of all areas within the Hotel.
- Ability to work independently and efficiently with minimum supervision and have a positive attitude.
- To finalize all details for the Food & Beverage Department with the F&B Operations Manager and obtain his/her approval before distribution.
- Makes procedural recommendations and ensures enforcement of existing policies and procedures.
- Responsible for the atmosphere in the Food & Beverage Department and takes all necessary actions to improve it or meet the requirements of the guests.
- Makes frequent suggestions to the Management about improvement of general operations, cost control, and profitability.
- Makes contact with the seminar and group organizers.
- Strive to implement the Accor Vision and demonstrate active use of the Accor Values at all times
