General Manager - Operations
Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.
We are looking for a talented General Manager, Operations to join our team in Tuas South, Singapore, as part of Singapore’ senior leadership team. This role will be Onsite, and it is required travelling within Singapore.
In this role, you will make an impact in the following ways:
- Develops and implements operational strategies aligned with organizational goals through the customer service and field service managers.
- Engages and collaborates with the various business segments and functions leaders to align on the country’s strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.
- Set challenging goals and manages the business towards the Annual Operating Plan, monitors the branch’s balanced scorecards, profit and loss and asset metrics.
- Implements operating policies and procedures across multiple functional areas including customer service, service operations, finance, quality control, purchasing, Inventory management, and human resources.
- Focuses on enhancing customer satisfaction by ensuring operational excellence and addressing customer concerns.
- Drives strategic projects and initiatives for continuous improvement and to improve operational efficiencies.
- Manages compliance with Health, Safety and Environment standards and audits.
- Develops and motivates people managers. Set challenging work plans and individual development plans, building high-functioning teams, aligned to Cummins’ Values.
- Develops a deep understanding of all of Cummins’ businesses.
Qualifications - External
To be successful in this role you will need the following:
- Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
- Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Customer focus - Building strong customer relationships and delivering customer-centric solutions.
- Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Develops talent - Developing people to meet both their career goals and the organization’s goals.
- Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Drives results - Consistently achieving results, even under tough circumstances.
- Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
- Manages conflict - Handling conflict situations effectively, with a minimum of noise.
- Influence Health and Safety Culture - Champions positive health and safety behaviors by influencing leaders and employees to create the right environment.
- Understand and aligns to Cummins’ Mission, Vision and Values, while learning and exemplifying our Cummins’ Leadership Behaviors.
Preferred Qualifications:
- College, University, or equivalent degree in Engineering, Business or related field required. Advanced degree in Business or related field preferred
- Six Sigma Green Belt certification or Sponsor certification required.
- Significant relevant experience required, including managerial and budgetary experience.
- Engages and collaborates with the various business segments and functions leaders to align on the country's strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.
Compensation and Benefits
- Salary rate commensurate with experience. Flexi benefits, Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance.
At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
