Job Summary/Introduction
6 months contract
The Talent:
- Minimum “O” Levels (one year of relevant work experience will be an advantage)
- Willing to work weekends and public holidays, shift hours possibly until 10/11pm
Job Description
- Handle inbound/outbound calls/emails on inquiries, feedbacks and complaints
- Ability to understand customers needs and provide appropriate solutions
- Consistently deliver quality service to achieve customers satisfaction
- Ensure proper follow up, escalation & closure of individual case
- Provide accurate product and service information to customers
- Resolve queries efficiently and escalate issues promptly
- Perform KPIs set by Supervisors
- Others duties assigned by Supervisors
Next Steps
- Send your resume to [email protected]
- All shortlisted candidates will be contacted
Amos Tan Jun Han
EA LIcence No.91C2918
Personnel Registration No. R23113385
