Responsibilities
- Build effective client relationships and acts as day-to-day client partner; working with them to achieve their marketing objectives and works to nurture and grow the relationship
- Owns projects from initial scoping and brief through to execution with support from the senior account team
- Is a committed, responsible and confident leader of projects, who can work both independently and as part of the wider team
- Has experience in delivering 360 campaigns; with knowledge of digital and creative production
- Brief media, creative, planning staff and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
- Helps to manage client finance process (PO filing, invoicing, remittances) and supplier finance tasks
- Manages resource usage and suggests opportunities to improve margin, resulting in accurate and timely billings
- Attends weekly client meetings and actions client requests and briefs in a timely manner
- Owns day-to-day client communication, including contact reports.
- Always provides the standard of service to the client that meets and exceeds client expectations
Experience / knowledge required
- Excellent interpersonal and presentation skills and the ability to confidently communicate with clients
- Highly enthusiastic, self-motivated, meticulous and detail orientated
- A confident and safe-pair of hands for both the agency and clients
- Strong time management skills with an ability to prioritise
- Up-to-date on relevant marketing trends and innovations
- Works well individually and as a team player
- Experience of working on a fast-paced account across multiple projects and managing multiple stakeholders
- Detail-oriented individual
- Strong oral/written communication and negotiating skills
- 3-5 years of working experience preferably within a B2B agency and/or technology company
