· Serves food and beverage to guest according to prescribed service standards and procedures
· Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
· Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.
· Practices suggestive selling to boost food & beverage sales, at the same time increase guest satisfaction.
· Accomplishes and forwards orders to the kitchen; efficiently and correctly key in order from POS
· Confirms satisfaction with the guest, and informs supervisor or manager immediately in case of guest complains.
· Handles guest’s bill and invoice in a good service manner.
· Any other duties assigned by the Outlet Manager and/or Management.
