Position: Application Programmer
Employment Type: 1-year Direct Contract (Highly Renewable)
Location: Pasir Panjang
Responsibilities:
- Application monitoring responsibilities
- Define and implement in coordination with the build team the needed application monitoring
- Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams
- Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
- Maintain programmable code outlined in technical instructions and specifications for software applications.
Incidents and Requests management (business users and others IT teams)
- Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
- Analyze and manage incidents/problems/requests coming
Problem management and continuous improvement
- Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team
- Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
- Provide non-functional requirement to the build team to implement monitoring as code whenever available.
Job Requirements:
- Candidates should have 8+ years experience in support activity.
- Candidates should have ITIL knowledge.
- Experience in Software development or Devops team.
- Should be able to do
- SLA & KPI management, client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution
- Appetite for continuous improvement, out of the box solution and automation mindset
- Strong knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
- Knowledge of monitoring solution (E.g ITRS Geneos)
- At least 3-year experience with Jenkins, GIT (GitLab)
- At least 1-year experience in Ansible
- Shell scripting, Perl Scripting (not mandatory)
- Unix Batch creation
If keen, kindly forward your CV to [email protected]
Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432
