To you, an ideal job is one where no two workdays are the same. As a go-getter, you aspire to be a jack of all trades where you get to learn and apply a wide variety of skills to different business functions!
If that sounds like you, you won’t want to miss out on this opportunity!
We are looking for a detail-oriented & resourceful Executive Assistant who wants to master a variety of business operations & play a key supporting role in other corporate functions!
[About The Pique Lab]
At The Pique Lab, we’re on a mission to create the best Math & Science learning experiences for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.
Over the past decade, we've grown from a pair of co-founders to a diverse team of over 100 team members across 10 departments. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.
Our headquarters is in Singapore, with remote teams in China, India, Malaysia & the Philippines. We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.
With so many companies to pick from, what’s really in it for you to join us as our Executive Assistant?
- Growth Is The Only Constant: You’ll pick up new valuable skills that will help you hone your craft as a professional supporter – from impeccable organisation, stellar negotiation to supernatural anticipation. You’ll get to gain access to resources that will help enhance your administrative & organisational skills, and spearhead the organisation’s adoption of more systematic processes.
- Never A Dull Day With Us: From getting your hands dirty to giving recommendations as a strategic advisor, this multi-faceted role will give you plenty of exposure to make an impact in different functions within our organisation.
- Be Part Of A Team That You’re Proud Of & Is Proud Of You: We’re a young team (averaging at 26) who love what we do & value each member’s contribution. You’ll be joining us at a pivotal time when we’re expanding our team & this means more growth opportunities for you!
[Your Role As Our Executive Assistant]
You’ll be a key team player in supporting our Senior Leadership team in a wide spectrum of business functions such as Facilities Management, IT Operations Management & HR Operations:
Facilities Management
- Ensure that our classrooms are in operable conditions based on defined SOPs: You’re in charge of maintaining a clean & conducive environment for our students to learn & team members to work in!
- Assist in project & contractor management: You’ll be actively involved in liaising with different contractors on renovation, repair & maintenance work.
- Implement & oversee office logistics management: As our very own Marie Kondo, you’ll be in charge of proposing & documenting a system that organises our logistics neatly & logically. The key components of this system will include:Categorisation guidelines based on use case & weight
Maintenance schedule for all team members
Weekly maintenance schedule for yourself (including cleaning areas seldom accessed by cleaners & consolidating used packaging & arranging for removal)
Ideas on how we can use more space-efficient, aesthetic organisational furniture (e.g. plastic containers, boxes, drawers, etc.)
Labelling system that encourages self-help
- Assist in office lease management: At this stage of our organisational growth, we’re constantly looking for bigger spaces that can accommodate our growing number of team members & students. You’ll be responsible for researching suitable office/classroom spaces, space planning & stakeholder management.
- Oversee food catering & procurement-related matters (local/overseas): You’ll be actively involved in sourcing the best deals (food & goods) to feed our team members during the weekends & school holidays, and secure the most memorable Children’s Day gifts & Chinese New Year red packets for our community.
IT Operations Management
- Assist in device deployment & patching: From our team members’ Macbooks to network equipment & CCTVs in our offices & classrooms, you’ll be involved in setting up & maintaining our IT equipment & infrastructure based on our in-house guides.
- Assist in backup management: You’ll be responsible for ensuring our network infrastructure & servers are consistently backed up, which will help us restore records effectively if needed.
- Maintain IT helpdesk: You’ll be in charge of helping our team members troubleshoot their devices & business equipment (e.g. door access systems) to ensure smooth daily operations.
Community Management
- Assist in HR-related operations & events: As our HR Team’s business partner, you’ll play a supporting role in onboarding & offboarding processes, and execute employment engagement & campus outreach events.
- Analyse post-event attendance metrics: Regular company socials are in our DNA & you’ll be involved in keeping a pulse on how our team members are enjoying & benefitting from these initiatives!
[You, Our Ideal Executive Assistant]
Personality
- Strong Attention To Detail: You need to be highly meticulous & always have a habit of checking your work before submitting it.
- Independent & Proactive: You’re able to carry out your tasks independently with minimal guidance.
- Patient & Personable: You have a warm personality & are able to build rapport & work easily with different stakeholders.
- Humble & Always Strive For Improvements: You are willing to take in feedback, learn from them & pursue excellence in your tasks.
Skills
- Strong Communication & Negotiation Skills: Since you’ll be required to communicate regularly with various stakeholders, you need to be able to write & speak well in both English & Mandarin. When conflicts arise, you’re able to hold your ground professionally to achieve the most ideal outcome for the organisation.
- Strong Confidentiality Skills: Due to the nature of your role, you’ll have access to highly sensitive data of our team members & customers. On the IT front, you prioritise user security & are discerning towards clickbait!
- Resourceful, Analytical & Forward-thinking: To succeed in this role, you’ll need to be able to analyse issues & deal with them skillfully. You also believe in taking pre-emptive approaches to potential problems by anticipating needs and thinking of backup plans.
- Strong Organisational & Time Management Skills: You’re proficient in prioritising tasks & meeting deadlines effectively.
- Tech-savvy & Open To Troubleshooting: You need to be well-versed in technology & be resourceful to figure out how things work independently.
Past Experiences
- Psychology, Human Resources, IT or Administration background
[Your Welfare]
- Market-competitive Remuneration
- Annual Performance Bonus
- Career Progression Opportunities
- Mentorship, Training & Regular Feedback
- Medical, Dental & Vision Benefits
- Technology Benefits
- Up to 16 Days of Paid Vacation Leaves
- Paid Birthday Leave
- Paid Marriage Leaves
- Paid Compassionate Leaves
- Time-off From Work For Errands
- Wellness Breaks
- Fully-stocked Pantry
- Free Meals on selected school holidays & weekends
- Fun Company Socials (For team bonding & exploring new personal interests!)
[Your Work Information]
- Office Location: 10 Jalan Serene, #02-20, Serene Centre, Singapore 258748 (3-Minute Walk From CC19/DT9: Botanic Gardens MRT)
- Attire: Business Casual
- Working Arrangement: You’ll be required to work on-site to support operations at our campuses (a 5-minute walk away from each other)
- Working Hours:Tuesday to Friday: 10AM to 7PM
Saturday: 8AM to 5PM
OFF: Sunday & Monday
