- To supervise and coordinate work activities of cleaning staff
- To assign duties, inspect work performed in accordance to the "Daily Inspection Checklst" to ensure conformance to specifications and establised standards
- To investigate complaints / feedbacks and take corrective actions where relevant
- To upkeep site cleaning supplies chemicals, consumables and equipment to ensure they are available and serviceable at all times
- To take regular inventory check of cleaning supplies and maintain all cleaning equipment to ensure seamless execution of daily cleaning activities
- To issue cleaning supplies and equipment to workers and account for quality and timely delivery of cleanliness standards
- To screen and select suitable candidates in order to maintain staffing requirement
- To train new / existing employees and recommend disciplinary actions where applicable.
- To prepare timely and accurate periodic reports to superior.
- To handle all customers’ feedback promptly and amicably.
- To ensure good safety practices in the course of work.
Job requirements:
- Basic literarcy. Ability to communicate in basic English and at least one other language. (in order to train new / existing English and other different speaking employees and recommend disciplinary actions where applicable.)
- Working knowledge of basic computer skills will be advantageous
- Prior experience in leading a team preferred
- Excellent customer service skills and able to interact well with client
