Core Duties and Responsibilities
- Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
- Perform hands-on installation and maintenance tasks on network components such as routers, switches, and cables.
- Monitor network activity and configure network systems using complex computer software.
- Performing disaster recovery operations and data backups when required.
- Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
- Replacing faulty network hardware components when required.
- Maintaining, configuring, and monitoring virus protection software and email applications.
- Monitoring network performance to determine if adjustments need to be made.
- Conferring with network users about solving existing system problems.
- Operating master consoles to monitor the performance of networks and computer systems.
- Coordinating computer network access and use.
- Designing, configuring, and testing networking software, computer hardware, and operating system software.
Knowledge, Skills and Attributes
- Strong understanding of network infrastructure and network hardware
- Ability to think through problems and visualize solutions
- Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, controllers
- Knowledge of application and network infrastructure protocols
- Ability to create accurate network diagrams and documentation for design and planning network communication systems
- Good analytical and problem-solving skills
Additional Requirements
- Diploma in information technology or related field of study with a network engineering focus.
- Relevant certifications, CCNA (Must), ITIL
- Knowledge on MS Windows administration, FortiGate FW, Radius, Tacacs