Department and mission overview
The department is responsible for supporting and developing Middleware usage for applications used by worldwide users.
We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technology challenges for IT production team in information system Asia Pacific, and IT center for both IT production and application development.
A technical expert that will leverage on automation and develop continuous delivery operations. Leverage on automation practices and tools to increase service value and develop continuous delivery operations.
Key Responsibilities
The specialist will be on boarded in the middleware team (> 20 members) and specifically to the CTM (Control-M) / CFT / KubeOne team (10 members). We manage the global production services and project management for the scope covering BMC Control-M, Axway CFT/Sychrony Gateway and Docker/Kubernetes/Cloud.
- Global production service operations support in middleware technologies and platforms.
- Accountable for the overall service reliability, availability and stability of the technical scopes.
- Provide technical expertise for managed workloads, including troubleshooting, analyzing and resolving incidents, problem, service request and change management process.
- Partner with the development, project and business teams to understand requirements and technical specifications to participate in project deliverables activities.
- Drive through culture of continuous improvements for the production environment through automation or manual work and performance hygiene.
- Technical analysis of production platforms to identify and remediate performance issues.
- Work collaboratively in teams and develop meaningful relationships to achieve common goals.
- Engage in several DevOps disciplines, namely CI/CD, Continuous Test, Continuous Monitoring, and Continuous Compliance.
- Operation and further development of middleware platforms and the associated interfaces
- Development of self-service interfaces and their workflows.
- Exercise specialist responsibility in strategic projects and initiatives.
Requirements
The successful candidate will have:
- Minimum Bachelors Degree in Computer Science / Information Technology / Computer Engineering or equivalent
- Minimum 4 years of experience in the following technical platforms:
- Operating Systems: Linux, Unix and/or Windows
- Middleware Technologies: Axway CFT/Synchrony Gateway, BMC Control-M,
- Monitoring and Data analytics tools: OMI, ServiceNow, Geneos
- Scripting tools: Java, Unix Shell, Python, PowerShell, perl
- Good understanding of ITIL Service Management framework such as Incident, Problem, and Change processes
- Experience in one or more of the following technical platforms:
- Docker/Kubernetes, Ansible, Elastic Search, Rundeck, GIT
- Ability to work in shifts and support On-call in rotations.
- Excellent communication (written and verbal), interpersonal and logical skills.
- Customer oriented and a strong team player.
- Ability to work in a team and individually.
Advantage if you have the following:
- DevOps tools & framework experience
- BMC Certified Service Professional in Control-M Version 9.
- Experience working in the banking / financial institution
Interested applicants, please email your resume to Shaun Quek Yew Meng
Email: [email protected]
CEI Reg No: R1660732
EA Licence No: 99C4599
