About us
Since the 1930s, the way we commute, socialize and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.
At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah and Zoey. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services.
Job Description
Your Team
At Ordinary Folk, our mission is to revolutionize the way people access medical treatment.
We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.
Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.
To support our efforts in Singapore, we are looking for a Operations Associate who is empathetic, an active listener and critical thinker to join our Member Experience team.
Responsibilities:
- Accurately pack and ship orders.
- Coordinate with our logistics partners to ensure prompt and accurate delivery of orders.
- Process customer orders swiftly and accurately, verifying order and payment details for accuracy and completeness.
- Attention to detail and accuracy in processing customer orders, verifying information, and maintaining records.
- Ability to work in a fast-paced environment while maintaining a high level of professionalism and efficiency.
Your Experience:
Preferably with experience in clinic operations, retail, order processing or warehouse settings, however fresh graduates are welcome to apply.
Working Hours:
The position operates on a 5-day work week, totaling 44 hours, including a half-day shift on Saturdays. Sundays are designated as days off. Any hours worked beyond the standard 44-hour workweek will qualify for overtime compensation.
Why join Ordinary Folk?
Our mission is to revolutionize the way people access medical treatment. We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep. Working with medical professionals in each country, who are armed with decades of expertise in their specialized fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.
Looking for the highlights?
We’re one of the fastest-growing healthcare companies in Asia.
You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
Join a team of 40 on the ground floor of an exciting start-up ready to blast off.
Employee equity scheme giving you a share in the company and the work we do.
A development allowance so you can upskill yourself and your career.
What is working at Ordinary Folk like?
We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.
Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.
Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.
