Job Responsibilities:
- To deploy and provide professional services (includes but not limited to implementation and upgrading of Cybersecurity products, managing customers and timeline) to customers on the products that Netpoleon distributes.
- To provide workable (or alternative) solution(s) based on customer’s requirement.
- To conduct product training for our customers/partners and internal peers/department.
- To be able to carry out installation and configuration by reading product manual.
- Troubleshoot server, application and network related problems.
- To obtain technical certification for products or technologies if applicable.
- As a subject matter expert, assist in providing domain knowledge and technical skills transfer of the products or solutions to our maintenance team to support our customers when required.
- Assist sales / support team in technical aspect (e.g., product features/functionalities clarification, implementation consideration, tender compliance, etc) on ad-hoc situation.
- Documentation and Reporting: Maintain accurate documentation of network security infrastructure, configurations, and incident response activities. Generate reports on security incidents, vulnerabilities, and remediation efforts for management and stakeholders.
Job Requirements:
- Positive and professional working attitude, ability to work as a team or individual under stress with minimum supervision and deliver on tight deadlines in fast-paced environment.
- Nitec/Higher Nitec certificate, Diploma or Degree holder in relevant IT/IS/Cyber Security related studies.
- Good fundamental knowledge in Networking.
- Demonstrate an excellent understanding of technology infrastructures like Firewalls, VPN, DLP, IDS/IPS, Web-Proxy, DNS, Email Security, Log Management, SIEM, Virtualization, Containers, AWS/Azure/Google cloud, DevOps/DevSecOps, Privilege Account Security, Identify Access Management, Endpoint Security.
- Demonstrate interest in pursuing updates in cybersecurity trends and hacking techniques.
- Proficiency in Python, C++, Java, JavaScript, Bash scripting, Power Shell will be good.
- Comply to Company Information Security Standards
Other Information:
- Working hours: 9am to 6pm, Mon-Fri*
- Salary commensurate with qualifications and experiences
- 13-month AWS / Variable bonus
- Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
*Expected to work on after office hours, Sat/Sun/Holidays when required by customers.
Interested candidates, please apply via the “Apply Now” button below.
We regret that only shortlisted candidates will be notified.
