Job Objectives
The functional analyst is expected to be a subject matter expert in a line of domain.
The functional analyst, owing to their expertise in a particular field are fully aware of the attributes, characteristics and functions of their field.
The Functional Business Analyst role under hiring is for Unsecured (Cards and Payments domain) in the Project Migration and Infrastructure.
Key Responsibilities
- Be an authority in the area of specialization - Cards and Payments
- Fulfil the role of a subject matter expert in requirement elicitation
- Document requirements, create functional specifications and prepare flowcharts
- Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in Bank to get detailed requirements, and ensure that they are met through proposed solution.
- Analyze and decompose complex requirements ensuring that they follow Bank’s prescribed format
- Ability to analyze the existing Bank systems and highlight areas of improvement
- Enhance opportunities by identifying new software/service to be developed
- Oversee the development of the product as per the specifications
- Validate the functionality of the end product according to the requirement specifications
- Consult Solution Architect or System Analyst for technical requirements.
- Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
- Assist on operational impact and ensure affected areas embed in operational readiness plan
Key Requirements
- A bachelor's in accounting, business management, finance, or similar.
- At least 15 years of experience as Business analyst with expertise in Cards and Payment domain.
- Thorough knowledge of the area of specialization – Cards and Payments
- Ability to understand the bigger picture
- Working knowledge of data and process modelling
- Elicitation and comprehension skills
- Ability to translate high-level requirements into detailed documentation within the organisation’s context.
- Ability to evaluate and analyse existing business processes, and uncover areas for improvements.
- Ability to envision and design end to end business processes keeping an eye on the details.
- Ability to gather critical information from meetings with various stakeholders and producing useful documentation.
- Ability to communicate and clarify requirements with developers.
- Ability to identify and clearly document dependencies.
- Excellent functional / documentation skills.
- Ability to multi-task and perform well under pressure.
- Knowledge of Cardink platforms will be an added advantage.
