As a leading B2B Marketing Agency in the APAC region we are looking for an outstanding Account Manager to join our team, based in our Singapore office.
This role presents a fantastic opportunity to work in a team, under the guidance of an experienced, passionate team whilst having autonomy, enabling you to grow and hone your expertise in the vast range of marketing disciplines we offer at McCorkell.
An Account Manager is responsible for firstly generating business and secondly managing accounts effectively and profitably by planning for and organising all areas relevant to development and execution of projects. This includes ensuring the smooth day to day running of the account and ensuring great marketing and creative ideas are executed professionally and deployed successfully.
Requirements:
- 3 to 5 years of exceptional client service exposure with a proven track record of success in managing multiple clients.
- Ideally come from agency side, and bring with you impeccable communication both oral and written.
- Degree qualified in marketing or similar and have a passion to work in a high growth and emerging industry.
- Love technology brands.
- Digital experience.
- Understand customer insight, find out the customer’s needs.
- Ability to work in office fulltime.
Client / Inter-Agency Relationships
- Developing effective relationships with the key stakeholders on client accounts, ensure regular client contact and maintaining professional relationships with all levels that you are exposed to.
- Be able to diplomatically challenge the client with reasoned arguments and thinking.
- Actively foster respectful, productive and supportive working relationships at all levels within the organisation.
Project Management
- Ability to solve problems before they arise and have excellent attention to detail.
- Ensure effective briefs are created and signed off by the client and relevant teams are effectively briefed.
- Work closely with other internal partners to ensure timescales / budgets are met on all jobs.
Financial Management
- Maintaining a solid financial process ensuring efficient utilisation of time across departments.
- Demonstrate cost awareness on jobs being managed and raise any concerns to line manager.
Client Knowledge
- Have a strong understanding of the Client’s business and how it operates and be able to gather information effectively and quickly in support of the factual detail of each brief.
- Clear understand of client business objectives and capable of executing strategies that deliver sales pipeline.
- Keep up to date competitive reviews, both executional and strategic.
Skills, Competencies and Experience
- Proven experience in a similar environment.
- Understanding of client growth strategies.
- Experience of developing an account and growing the business.
- Passion for generating bright ideas and delivering work that sells.
- Ability to think beyond execution and to offer solutions rather than problems.
- Ability to remain calm under pressure whilst managing multiple projects.
- Excellent communication skills – understands the importance attached to positive client relationships and demonstrates an engaging an open style of communication.
- Experience and success establishing and maintaining effective working relations with internal and external stakeholders.
- Excellent organisational skills – works in a time efficient and organised manner and seeks to streamline processes where appropriate as well as prioritises effectively.
- Previous experience in managing a small team is desirable.
Aptitudes & Behaviours
- Ability to work effectively as a team as well as the ability to work on own initiative.
- Demonstrates “passion” – approaches all tasks in an enthusiastic manner.
- Entrepreneurial approach by regularly demonstrating initiative and innovation and recognising and maximising opportunities for the client, the organisation and the team.
- Recognises the need for management support when necessary.
- Constantly looks for and learns from new information or experiences.
- Ability to see the “bigger picture”; and understand and contribute to longer term objectives, while delivering day to day excellence.
- Strives to achieve excellence in everything that they do.
- Treats all people with respect and fairness.
- Works effectively through job and organisational changes.
We pride ourselves in our inclusive working environment with employees from a variety of backgrounds, and all coming with unique experience.If you meet the above criteria and are looking to join an energetic, collaborative team, with opportunity to grow we, would love to hear from you.
