- 2 years contract (renewable based on performance and headcount needs)
- Mon to Fri, 8am-5.30pm
- Depot Road
- Up to $3000 + PB
Job Summary
Process make-up pay claims to ensure that payments are processed in accordance with the stipulated policies and guidelines so that claimants are compensated fairly, consistently and timely.
Key Accountabilities / Responsibilities:
1) Performance Management – Achieve operational goals and key performance indicators that are aligned to the organisation’s overall strategic objectives.
2) Operation Management – Process claims to ensure make-up pay payments are timely and accurate and in accordance with stipulated policies and guidelines.
3) Customer Service – Execute the customer service support initiatives to deliver a highly professional standard of service to customers.
4) Claims Consultancy – Provide guidance to the claimants on complex claims & deviation cases regularly to ensure consistency, fairness and prudence in decisions made.
5) Customer Communication – Execute the communication programs to shape the behaviour of employers/NSmen and guide servicemen in their claims processing.
Period:
- 2 years contract (renewable based on performance and headcount needs)
Working Hours:
- Monday to Friday: 8am to 5.30pm
Salary:
- Up to $3000 + PB
Location:
- Depot Road
Job Requirement:
- Diploma Holder in any discipline or Equivalent may apply
- 1-2 Years Working Experience
- Meticulous and dedicated at work
- Good interpersonal and communication skills.
- Result oriented
- Provide quality customer service.
- Good verbal & written communication skills.
- Good team player.
- Proficient in using excel and application system.
Interested applicants, kindly email your detailed resume (MS Word format is preferred):
[email protected] (Registration no: R1549023)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Resource Centre Pte Ltd (EA License Number: 04C3201)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg
