PRODUCT AREA
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
ADDITIONAL JOB DESCRIPTION
Startups are a key part of the Google Cloud business, and we have a focus on helping these customers develop new innovations that change the world. In this role, you will support the core programs and operations of the Google Cloud for Startups Team. Learn more at: cloud.google.com/startup
Qualifications
JOB RESPONSIBILITIES
- Analyze business drivers, trends, and operating metrics to extract actionable insights.
- Streamline program operations and customer support workflows.
- Work directly with customer support and sales teams.
- Communicate closely and build relationships, collaborating across Sales and Marketing functions.
- Prepare presentations, build trainings, determine best practices, and communicate findings regarding regional startup acquisition, and all Google Cloud for Startups programs and operations.
MINIMUM QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in business operations, finance, strategy, or equivalent operations experience.
- Experience in a venture or accelerator program management, investing, or operations role.
PREFERRED QUALIFICATIONS
- Experience as a startup founding team member.
- Experience in customer success, sales, or customer support.
- Experience creating and leading complex operational and strategic initiatives while operating in ambiguity.
- Proficiency in Google Sheets, SQL, Appscript, and/or Python/JS, and experience building and delivering dashboards in PLX, Data Studio, or Looker.
- Understanding of startup ecosystems fundamentals (funding stages, product lifecycles, venture capital, accelerators/incubators), and experience with Google Cloud products.
- Knowledge of Salesforce or other comparable sales CRM analytics and metrics.
