Job Description & Requirements
· Greet guests and visitors warmly and make them feel welcome and attended
· Manage guests/customers queries, requests, feedbacks
· Answer phone an email inquiry from potential guests in a timely and respectful manner
· Receive and redirect mail, phone calls, packages, etc
· Anticipate guests needs to accommodate them and provide an exceptional guest experience
· Perform basic administrative/secretarial/reception duties
· Maintain inventory of supplies and order new stock as needed
· Running errands to assist guests/customers
· Handle promotion for events, voucher claims etc
· Record incident reports and assist in follow up actions (if any)
· Ensure that guest spaces and lobby are always clean and tidy
· Any other ad hoc duties as assigned
