Job Description: Restaurant Manager
Location: Paya lebar
Job Type: Full Time, On-site
We are seeking an experienced and dynamic Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring excellent customer service, managing staff, and maximizing sales and profitability. The ideal candidate should have a strong background in staff management, budgeting, customer service, sales analysis, and team leadership.
Responsibilities:
- Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service
- Manage and train staff members, ensuring they provide excellent customer service
- Develop and implement strategies to increase sales and profitability
- Monitor and analyze sales data to identify trends and opportunities for improvement
- Create and manage budgets, controlling costs and expenses
- Maintain inventory levels and ensure proper stock management
- Utilize POS systems effectively to process orders and payments
- Build and maintain strong customer relationships, ensuring high levels of customer satisfaction
- Handle customer complaints and resolve issues in a timely and professional manner
- Implement and enforce health and safety regulations and standards
- Foster a positive work environment, promoting teamwork and motivating staff members
Requirements:
- Minimum 3-5 years of experience as a Restaurant Manager or in a similar role
- Strong skills in staff management, budgeting, customer service, sales analysis, and team leadership
- Proficiency in using POS systems and other relevant software
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Knowledge of inventory management and control
- Familiarity with customer relationship management (CRM) tools
- Diploma or post-secondary education in hospitality or a related field
Salary Range: SGD 2500 to SGD 3500 (depending on experience and qualifications)
If you are a motivated and results-driven individual with a passion for the hospitality industry, we would love to hear from you. Join our team and contribute to the success of our restaurant while enjoying a competitive salary and a positive work environment.
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