JOB DESCRIPTION
- Administer purchasing and receiving procedures
- Analyse service quality and customer satisfaction
- Conduct staff performance assessment process
- Contribute to innovation process within own scope of work in the business unit
- Facilitate compliance with legislative and regulatory requirements
- Foster service innovation
- Identify and establish internal and external stakeholder relationships
- Implement loss/risk prevention
- Lead team to implement change
- Manage and implement business continuity plans
- Manage compliance with food and beverage hygiene policies and procedures
- Manage cost and quality controls
- Manage crisis situations
- Manage food and beverage operations
- Manage site/outlet and equipment maintenance
- Manage the customer experience
- Manage training
- Monitor income and expenses
REQUIREMENTS
- Experience in Food Outlets or Business Management are welcome to apply.
- Proven management experience in the hospitality or food industry.
- Sound knowledge of food health and safety regulations.
- Exemplary management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Basic English and computer skills so as to communicate with HQ and outlet staff.
- Be able to plan roster.
- Basic computer skills with Microsoft word and excel.
