With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
A Human Resources Executive with Conrad Hotels & Resorts is responsible for managing HR administration responsibilities and assist in recruitment activities to deliver an excellent staff experience while supporting employee relations and departmental goals.
What will I be doing?
As the Human Resources Executive, you will be responsible for performing the following tasks to the highest standards:
- To assist in conducting interviews for Trainees and Rank & File candidates
- Make the necessary arrangements for subsequent interviews with the respective Department/Division Heads and the General Manager for short-listing candidates before the offer of employment
- Manage HR administration such as contracts, letters and personnel files
- Ensure accurate information is fed into the HR system
- Assist with employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
- Handle applications, renewals and cancellations of work passes for foreign team members.
- Ensure recruitment and selection process is adhered to and ensure that it is compliance with the Employment Law
- Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
- Assist to resolve team member and management queries
- Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
- To be a sound analyzer and problem solver.
- To be a “do-er”, implementer, and action taker.
- Develop and use good business acumen and be a good “business operator”.
- Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
- The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
- Be a team player and have interpersonal sensitivity.
- Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
- Respond properly in any Hotel emergency or safety situation.
- Perform other tasks or projects as assigned by Hotel management and staff.
- Provide feedback in a timely, professional and constructive manner.
- Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
- Ready to support community initiatives by the Hotel as our contribution to society.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
A Human Resources Executive Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Minimum 2 – 3 years previous HR experience
- Able to work under pressure
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams
- Ability to work quickly and under pressure to meet deadlines
- IT proficiency
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
